Not a problem, a legit question since prob not in profile. Not offended, may I ask: too patient and sissy? Surprised you read all of that!! Thanks
05/06/2012 WEB BBB RECEIVE BUSINESS RESPONSE : Hi this costumer droped off his motorcycle for tire change and tune up. I changed tires and tuned it up on monday and he picked it up wensday and everything was fine. then he calls me sunday afternoon and said the tire is flat.I dont know if he ran something over on the way home or what happened.I have been in the motorcyle industry for 26 years and owned this buiness for 19 years and have changed thousands of tires with no complaints.

Agree, not so much consumed after sending that exhaustive lengthy account of the event(s). Then again, on learning it was done and would sit there for however long until I called him, that got to me a little. Sent my rebuttal response and fine again 
Guess I'll put it down to experience as well. Was going to pay him by doing his little dog a favor and put it down, the poor ugliest ever old thing lives in the shop and has rolled around in oil and probably lapped at coolant and has the same temperament as the owner. It would have been the right thing to do for the dog and would've pissed him off losing his best friend. Next time credit card! Obviously not at that place with that dude.